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About company
    Q
  • What is your company advantages?
    A
  • Have our own factory, Independent research, owing independent brand, strict QC team, Good service team, professional design team and sales team.
    Q
  • Do you have plan to visit oversea market in the future?
    A
  • Yes, we visit Peru,Mexico,Argentina,USA,Germany,Spain..etc
    Q
  • Which fair do you attend?
    A
  • Hongkong Fair ,Canton fair, CES, Mexico Fair and industry fair.
    Q
  • Which markets have you already sold with Veaqee brand?
    A
  • Mainly in Peru, USA,available If another countries can be.
    Q
  • Can we visit your factory?
    A
  • Definitely. Warmly welcome to Veaqee.
    Q
  • Can we be your local agent in our country?
    A
  • Of course. When your annual purchase amount reach 1 million dollars.
    Q
  • What is the area of the factory?
    A
  • Our factory owns 6400 square meters, 3 floors high standard workshop.
    Q
  • What’s the production each day?
    A
  • 40,000pcs every Day.
    Q
  • What is the annual turnover?
    A
  • About $15 million per Year.
    Q
  • Do you have oversea factories?
    A
  • Some of our oversea agent have their own local factories to assemble the products for us and sell them. Also they can support us with your maintenance.
    Q
  • Can you accept the confidentiality agreement?
    A
  • Yes,Our company obey the agreement strictly.
    Q
  • Do you have your own design capabilities?
    A
  • Sure,we have our professional design team.
    Q
  • Where are your main markets?
    A
  • North America 、South America 、Europe 、Middle East and Others
    Q
  • How many workers are there in your factory?
    A
  • Now We have 150 workers in our factory and 30 staffs in our sales team.
    Q
  • Are you manufacturer or trading company?
    A
  • We are manufacturer,our factory is located in Shenzhen.
    Q
  • How long has your company established?
    A
  • VEAQEE company was established in May 2007.
About products
    Q
  • What packing can you provide for me?
    A
  • Opp bag, blister packing, box packing, etc.
    Q
  • How many usb ports of the charger do you have?
    A
  • 1 to 6 usb ports for your options.
    Q
  • How many charger models do you have?
    A
  • About 200 models. We will recommend you the models according to your request.
    Q
  • Do you sell charger together with cable?
    A
  • Yes, we do.
    Q
  • Do you have any certificate for your chargers?
    A
  • CE,ROHS,FCC and CCC certificate
    Q
  • Does quick charger charge a normal phone that don’t have the quick charging function?
    A
  • Yes, it will be ok to charge just as a normal charger.
    Q
  • Does Quick Charge hurt my smartphone's battery?
    A
  • Quick Charge is designed to allow device manufacturers to achieve the full rated capability of the batteries they choose while still meeting the performance and safety standards set by the battery manufacturer. So, Quick Charge does not hurt my smartphone's battery.
    Q
  • Does it matter what type of charging cable is used with a Quick Charge adapter?
    A
  • Quick Charger is designed to be connector-independent. It can be implemented with a variety of formats, including USB Type-A, USB micro, USB Type-C, and other proprietary connectors.
    Q
  • Do your chargers still charge if iphone is updated?
    A
  • Yes, it has nothing to do with the charger .
    Q
  • How do you control the quality of product ?
    A
  • 1 ) .raw material checking. 2 ) .Strict QC team. 3 ) .double check and audition before shipping.
    Q
  • Are these products exclusive to The Veaqee Company?
    A
  • We've developed some of the most innovative, effective, eye-pleasing, non-toxic home products you can’t find anywhere else.
    Q
  • Are your products really safer and better?
    A
  • Yes. we believe so much in creating a better product and company. Our team has been hyper-vigilant with the details to ensure your family's health and well-being
    Q
  • Could you accept the mix items as trial order?
    A
  • Sure, just please let me know the items in advanced ,and the quantities of each models need to reach our MOQ.
    Q
  • How to avoid Color difference?
    A
  • We will confirm with clients in advance about the precise color they required before order. And samples will be made for client's confirmation before production ,all will be done there won’t be color difference between samples and goods. Also, We'll do the final inspection strictly based on the PMS color as what they confirmed.
    Q
  • Could you please help us to open new molds of charger ?
    A
  • of course, We are the manufacturer and always do that.
    Q
  • Can we change the models if the order has been putting in production?
    A
  • if the model is on production, can’t change it.
    Q
  • Whether are those chargers compatible all mobile brands?
    A
  • Yes,All of our chargers are compatible.
    Q
  • Do you have fast charger?
    A
  • Yes, we have QC 2.0 , QC 3.0 and PD2.0, PD3.0 (18W, 30W, 45W,60W);
    Q
  • In addition of charger,do you have any other product?
    A
  • Yes,USB charger, USB cable, Power Bank and Earphone are mainly products in Veaqee.
    Q
  • Do you have stocks?
    A
  • Yes,we have, depend on models and quantity you want.
Price & Discount
    Q
  • Any discount possible if I place an order?
    A
  • Yes,we have different price discounts based on different order quantities.
    Q
  • May I know the status of my order?
    A
  • Yes.We will send you information and photos at different production stage in time.
    Q
  • How can I get your price list?
    A
  • Please leave your contacts in detail ,such as E-mail,we will contact you and send you our quotation sheet.
    Q
  • Why don’t have price in website?
    A
  • Reasonable price is based on quantity,model,package...etc
Payment & Shipping
    Q
  • Can I send goods by my own account such as DHL, Fedex, Ups, TNT?
    A
  • Yes, you can.
    Q
  • How about the delivery time for samples with customized logo?
    A
  • 2-3days.
    Q
  • Does Veaqee have own forwarder to help deal with the customs clearance for client's?
    A
  • It depends on which country for shipping. Veaqee are highly pleased to do anything if client's need. And We have our own forwarder who is professional to deal with different issues on shipments.
    Q
  • Is it possible to use your forwarder to ship?
    A
  • Yes, of course, by Express, By Air and By Sea, all of them are accepted.
    Q
  • How much the Courier freight will be for the samples?
    A
  • Courier freight depends on the quantity,weight,carton size and your area.
    Q
  • How long is the shipping date?
    A
  • By Express, 5-8 days; By Air, 4-7 days; By sea, 15-30 days(depends on countries).
    Q
  • Do you accept payment in cash?
    A
  • Of course
    Q
  • What are your payment terms?
    A
  • T/T, Western Union, PAYPAL,L/C at sight etc.
Service
    Q
  • How long can we get reply to the inquiry in details?
    A
  • Any inquiry will be replied to clients within 2 days in details.
    Q
  • Can you share the feedback of core customers?
    A
  • We have the more than 80% well reviewed from the client's with different items. And could show them as you need for the models you are interested to place orders.
    Q
  • How do you deal with inspection? If failed, how will you handle it?
    A
  • We have our own inspection team to do the quality control. Our team will double check before inspection of client's.
    Q
  • Can We send the goods to Amazon and ebay directly if client's needed?
    A
  • Definitely. We not only serve to the buyer as distributor, importer, Brand Owner, hypermarket and so on but also the clients from B2C platform such as Amazon and ebay. etc. And We can support the customers with excellent service from ordering to shipment.
    Q
  • Could you show me your company's abilities and quality of products?
    A
  • It is our pleasure. Would you please leave your emails address or contacts in details and we will send you the all certificated & Examination Reports, the evaluation of the customer, the video of our factory and the testing report of products for your reference.
    Q
  • How do you support the customers who are new in this industry?
    A
  • We have a professional and senior business team which is offering services to help clients solve problems of his markets. In addition, We will share the idea to assist the clients to do and sell well in his markets based on our Specific Work Experience in this area. We also will do many advertisements and sales promotions periodically to help customers win the competition in local markets.
    Q
  • Do you have Facebook?
    A
  • Yes, https://www.facebook.com/veaqeecharger
    Q
  • How can I track my order?
    A
  • We will follow your order daily. And send you the tracking number when the goods are shipped out.
    Q
  • Can you help me find other goods?
    A
  • Yes,We would like to help you.
    Q
  • Is it possible to save the video files from your website to a disk or to my hard drive?
    A
  • Of course, you can download you want.
    Q
  • How can I send you an inquiry?
    A
  • Just send to our company email is ok: info@veaqee.com.
    Q
  • What can I do if I made the account name wrong when I send the payment to you?
    A
  • The bank will return the money back to you. When you got the return money, transfer to us again.
    Q
  • Can you offer free shipping?
    A
  • Sorry, In general, shipping cost is paid by customers.
    Q
  • What are your trading terms?
    A
  • We can accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or most cost-effective for you.
    Q
  • Can you keep me informed about the new products?
    A
  • Yes, I will. Please leave me your whatsapp, skype, wechat, email.
    Q
  • Can you offer me free sample once you have new product?
    A
  • Absolutely.
    Q
  • Do you have any warn tips while using chargers?
    A
  • 1)Don’t put on the socket for a long time without charging. 2)Don’t play the phone while charging. 3)Don’t talk on the phone while charging. 4)Don’t charge next to the bed while charging. 5)Don’t touch the charger while hands are wet. 6)Charge in the time when the power of your phone is lower than 15%.
    Q
  • Book hotel?
    A
  • Sure, hotel charge must pay by the client’s who has never cooperation with us. Old customer,We need apply to manager for the expense about meals, present, hotel reservation, etc.
    Q
  • Should We pick the clients up when they’re in airport or hotel?
    A
  • a.We can pick them up if they’re valued customer at your own estimate by usual communication.. b.Judgment first, then make a decision to do it or not if the clients came from India and Africa.. c.We certainly need to pick them if the clients who have partnership with us.
    Q
  • Could you accept the third party inspection?
    A
  • Welcome, just please let us know what's your inspection standard in advanced and will put them in the formal contract.
Others
    Q
  • May i know your client's name in our markets?
    A
  • We need to keep the major client's infos confidential unless We get permission from them.
    Q
  • How are your products different?
    A
  • We have painstakingly focused on all the big & little things that go into creating an amazing product and service. Please see our Standards, Principles, and our Honestly Guarantee. We've been trying to think of everything and continually work to improve our efforts on every front. If you noticed we missed anything, or have a new recommendation, please we want to hear from you!
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  • contact info

    Address
    1814 Room Tianyu R & F Center JiangNan Avenue Haizhu District Guangzhou China

    Phone Number
    0086-20-89209120

    Email
    info@veaqee.com

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  • All rights reserved @ 2020 -Guangzhou Veaqee Electronic Co., Ltd